Shipping Policy

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1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Standard (5-7 Business Days): $10

Express (3 Business Days): $29.99

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2. PROCESSING TIME

Orders are processed within 5 -7 business days) excluding weekends and public holidays. Once the item has been

handed to the delivery carrier, a tracking number will be sent to the customer.

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3. CANCELLATIONS

After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about

canceling an order, please contact us.

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4. RETURNS

All sales are final, and returns are not accepted.

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5. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier

for the item's status.

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6. DAMAGED ORDERS

Genise's Closet is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim

with the shipping provider.

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7. SHIPPING RESTRICTIONS

- Orders cannot be shipped to P.O. boxes. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping

method.

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8. CONTACT

For questions about this shipping policy, contact:

Phone: 800-898-3862

Email: WellDressed@genisescloset.com

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Return & Exchange Policy

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We at Genise's Closet maintain the policy that all sales are final. While we hope you are completely satisfied with your shopping experience, to the extent permitted by law, we do not offer returns exchanges due to COVID-19 protocol. 

returns, merchandise credits, or exchanges. Thank you.